If the error message “Error Code 49: Invalid Credentials when trying to login to LSA management Software” appears, please note the following information.

Link to the Broadcom documentation:

https://www.broadcom.com/support/knowledgebase/1211236746276/error-code-49-invalid-credentials-when-trying-to-login-to-lsa

Error message:

Error Code 49 Invalid Credentials

Error code 49 means: Invalid login information when trying to log in to the LSA management software

Background:

The “LSA” program only fully supports the English operating system.

Other languages are supported, but the LSA.conf file must be changed before you can log in to "LSA".

If you are using a native German, French or Spanish operating system, you must edit the LSA.conf file and translate “Administrators” into your native language.

Remedy:

1. Stop “LSAService” in the Windows services.

2. Edit the LSA configuration file LSA.conf:

   C:\Program Files(x86)\LSI\LSIStorageAuthority\conf\LSA.conf

3. Search for this line: "full_access_groups = Administrators"

4. Change the Administrators keyword to Administrateurs (French), Administratoren (German) or Administradores (Spanish):

   French: full_access_groups = Administrateurs German: full_access_groups = Administratoren Spanish: full_access_groups = Administradores Russian: full_access_groups = Администраторы oder Administratory

5. Restart “LSAService”.