If you select an individual system in the overview under Systems in the main menu, in the iba SW product information tab you can see an overview of the iba software products installed on the selected system, their version and possible updates from the system view.

For support cases, you can use the button <Download product support files> to generate and download a ZIP file, in which the support files of the selected iba software products on the selected system are saved. You can send this ZIP file to iba support for troubleshooting assistance.

Using the <Update multiple products> button, you can update multiple iba software products on the system, see Updating multiple iba software products.

If the system is offline, an additional orange bar appears including the time of the last data update. In offline mode, you only see the last information that ibaManagementStudio server could retrieve from the system. You cannot create support files.

You can sort the table in ascending or descending order by clicking on a column header.

Using the filter button, you can filter the table entries.

Using the gear button above the table, you can show and hide columns. You can change the order of the columns using drag & drop in the table header. These changes are saved only for the current user and the browser used.

Information about iba software products

For supported iba software, you can find more information as well as diagnostic data on the individual software pages, see Software diagnostics in the web client.