For the softwareibaHD-Serverour conditions for software maintenance and support apply:

In the first two years after purchasing the software, you can use the software maintenance and support services free of charge. After that, a maintenance contract with an annual fee is required.

Once a licensed software has been purchased it can be used thoroughly and independently from the software maintenance and support services!

Just the update of the used software towards a newer version is unacceptable without maintenance service fee.

If and to what extend the license extensions of your system affect the maintenance service fee can be learned usually from our offers.

Alternatively, you can contact our service and support team.

You can check the validity period for free updates and support services of your license wherever the license information for your dongle is displayed:

• ibaHD Manager: General tab – License area

• ibaDongle-Viewer

EUP date

The "EUP date" is set with the purchase of an applicable software license (purchase date + 2 years) and is adjusted with each extension of the update period (maintenance contract). It determines the end of the free update period. All major versions of software that were and will be released before this EUP date can still be installed, including the associated bugfix versions. It is not the time of installation that is relevant but the release date of the software version.

This means that you can still install updates after the EUP date, as long as they are versions that were released before the EUP date.

Required EUP date

To control the installation process, there is the "Required EUP date", which is permanently set in the software. This date practically corresponds to the production or release date of a major version of the software. The "required EUP date" is only visible in the software's own dialogs (ibaPDA, ibaHD-Server, ibaCapture), not in the ibaDongle-Viewer.

During installation, the "Required EUP date" is used to check whether the installation is still permitted by comparing it with the stored "EUP date".

If the "Required EUP date" is before the "EUP date", an update can be carried out and you can continue to use the support.

If the "Required EUP date" is after the "EUP date", then the software version in question has been released outside your update period and must not be installed. You will be informed of this in the installation wizard. In this case, cancel the installation and contact iba support.

During the installation of ibaHD-Server, you have the option to search for existing license updates in the installation wizard (step "EUP information"). This makes your work easier if you already have an upgrade.