The following errors may occur while generating a support file.
|
Message |
Explanation |
|---|---|
|
Missing destination |
The destination argument is missing. Please ensure that a valid <destination> argument is specified. |
|
ibaPDA service is not running |
The support file is generated by an active server instance. If the ibaPDA service is not running the support file cannot be generated. Please ensure that the service is running. |
|
Registry key <key> cannot be opened |
Please ensure that the provided registry key can be accessed. |
|
Timeout of <timeout> minutes exceeded |
The file could not be generated within the specified timeout. Please specify a longer timeout and try again. |
|
Invalid zip files |
The generated support file is invalid. Please refer to the ibaPDA server log files for more information. |